Shipping policy
Thank you for shopping with PAWANDEEP SINGH. Specializing in a diverse range of fashionable and everyday wearable apparel, our brand focuses on standardized order handling and premium logistics services. We aim to process every clothing order with meticulous care, deliver all garments in flawless, undamaged condition, and adhere to reliable delivery schedules to satisfy global customer shopping experiences.
1. Order Processing Rules
All confirmed apparel orders will undergo quality inspection, garment arrangement and sealed protective packaging within 1-3 business days after order confirmation, excluding weekends and local public holidays. During seasonal sales surges and large promotional events with massive order inflows, standard processing cycles may be slightly extended. Customers will receive formal notification emails promptly if any major shipping delays occur.
2. Shipping Fee Calculation
Logistics fees for all clothing purchases are automatically calculated according to order weight, quantity and delivery destination. All specific shipping costs will be clearly displayed on the checkout page prior to payment submission, ensuring full transparency of every transaction expense.
3. Standard Delivery Schedule
Estimated delivery times:
Standard Shipping: 15 business days
All listed delivery durations are reference estimates and not guaranteed arrival deadlines. Actual parcel delivery progress may fluctuate due to courier operational backlogs, customs inspection procedures, extreme weather, cross-border logistical restrictions and holiday arrangements of destination regions.
4. Shipment Confirmation and Tracking Service
Once your clothing order is fully packaged and dispatched from our warehouse, you will receive an automated shipment confirmation email containing exclusive parcel tracking codes and logistics inquiry guidance.
Real-time tracking status and delivery update data will generally be activated and available for self-service checking within 24-48 hours after the shipping carrier completes parcel pickup and system synchronization.
5. Shipping Address Liability Statement
Customers are required to carefully verify and confirm the accuracy and completeness of recipient shipping information during checkout to avoid misdelivery, parcel returns or transit loss. PAWANDEEP SINGH assumes no liability for delivery failures caused by incorrect or incomplete address details provided by customers. Any parcels returned due to address mismatches will incur additional reshipping fees borne entirely by the buyer.
6. Lost and Damaged Parcel Handling Mechanism
If your apparel parcel is lost during international transportation, please contact our support team within 7 days of your expected delivery date to launch a professional logistics investigation. For orders arriving with torn, stained or deformed garments due to transit extrusion or collision, please submit a service request within 48 hours of delivery and attach clear photos of defective goods and original packaging. Our team will conduct a comprehensive review and deliver efficient solutions.
7. Apparel Maintenance and Liability Exemption
Every clothing product is equipped with professional maintenance guidelines covering correct wearing, cleaning, drying and storage methods. All apparel items must be used and maintained in strict accordance with official product instructions. PAWANDEEP SINGH is not responsible for fabric fading, shrinkage, deformation or garment damage caused by improper cleaning, high-temperature treatment, private alteration or user misuse.
8. International Customs Provisions and Contact Details
Cross-border shipments of clothing products may be subject to import duties, customs tariffs and additional clearance fees based on local regulatory policies of destination countries. All such supplementary charges are the sole responsibility of customers and are not included in product prices or standard shipping fees.
If you have any questions or consultations regarding this Shipping Policy and your order logistics progress, please get in touch with our customer support team through the official information below:
Trade Name: PAWANDEEP SINGH
Phone number: +64 21 201 3641
Email: contact@pawandeepsingh.shop
Physical address: 131 Macaulay Place, Twizel, CAN 7901, New Zealand